I heard Lee Strobel say this to Alisa Childers in an interview. I have a lot of respect for Lee Strobel and highly recommend his work. However, I don’t believe that’s what the Bible says. Let’s break it down.
Mainstream Christian theology teaches that hell is eternal conscious torment. I contend that the Bible doesn’t teach that. A few passages in the Bible do seem to refer to eternal conscious torment. One of them is the story about the rich man and Lazarus.